Senior user researcher

Responsibilities :

• Drive user research efforts on game teams in partnership with production & design
• Leadership on high complexity, ambiguous problem spaces to help direct the experience of our new games, systems, and features.
• Contribute at the China studio level on strategy and operations as part of the China studio insight team
• Construct and perform labs, studies, and surveys – sometimes with novel or complex methodologies – designed to answer business, design, development, and usability questions
• Share the results with game and China studio leadership in clear, illustrative presentations that drive meaningful change
• Mentor other researchers, helping them learn from your experiences

Required Qualifications :

• Education background in ONE of the following categories :
• Advanced degree in Psychology, Anthropology, Human-Computer Interaction, Cognitive Science, Human Factors or a related discipline plus 2 years of relevant research experience in game development
• Bachelor’s degree in Psychology, Anthropology, Human-Computer Interaction, or a related discipline plus 4 years of relevant research experience in game development
• Experience running playtest and usability tests in a variety of paradigms, including and not limited to moderated testing, unmoderated testing, focused feature-specific testing, holistic and longitudinal testing, and more complex or constrained testing paradigms
• Trusted to operate independently regardless of structure, owns larger problems / projects / workstreams
• Ability to work collaboratively with others
• Familiarity with qualitative methods and analysis
• Experience synthesizing and presenting data for maximum impact and understanding
• Experience designing and performing basic survey research

Desired Qualifications :

• Experience conducting games user research during the early stages of the development life cycle particularly incubation, prototype, and pre-production
• Familiarity with audience research including methods for identification and definition
• Familiarity with basic statistical methods for data analysis (regressions, correlations,
• factor analyses)
• Experience leading complex projects with multiple collaborators and work streams
• Experience managing vendors
• Experience working with leadership at the team of teams level on strategic and operational problems
• Fluent in Chinese and English, and can promote collaboration across different languages and cultures

Tagged as: Anthropology, Business, cognitive science, Collaboration, Data Analysis, Game, human factors, Leadership, Operations, Presentations, Problem, Production, Psychology, Research, Statistical Methods, Surveys, Unmoderated Testing, Usability, User, user research