Orlando (Hybrid)


We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and Madden to name a few. We are looking for a Senior UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will develop research plans that span the full product development cycle and work with development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for EA Sports– specifically the American Football portfolio that includes Madden and College Football. This position reports to the Senior UX Research Manager and is open to remote or hybrid work models.

Main responsibilities:

  • Work closely with game teams and studio leadership, and Quality Verification to understand franchise goals and strategies. Develop long-term user research plans for EA’s titles accordingly.
  • Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
  • Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).
  • Effectively communicate research results to help multiple levels of the organization in creative ways, while providing recommendations and ongoing design consultation.
  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.

Qualifications & Skills:

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
  • 5+ years’ industry experience in research design and conducting user research studies across platforms.
  • Expertise in research design, fluent in multiple qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
  • Experience aligning partners to promote forward progress.

#J-18808-Ljbffr Recommended Skills

  • Communication
  • Consulting
  • Contextual Inquiry
  • Data Analysis
  • Ergonomics
  • Human Computer Interaction

Tagged as: Apex, Consulting, Data Analysis, Design, Ergonomics, Inquiry, Leadership, Quantitative Research, Research, Surveys, Trajectory, Usability

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