Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL, and The Sims, just to name a few. We’re a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment.

EA Experiences Business Operations

The EA Experiences Business Operations position is part of the Office of the CXO and has been established to strengthen business unit operations and planning. We lead the strategic activities that create focus for Experiences goals & programs and unlock the power of cross-team collaboration. These deliver range for XO through expertise in business planning, people & culture enablement, strategic workforce planning, employee communications, billing, and operations to scale the application of these bodies of work across the organization.

As the Project Manager for EA Experiences, you will be part of the group of project managers assigned to support Fan Growth and will partner with a group of stakeholders to organize, plan, and coordinate operations on Fan Growth projects end to end. You will create timeline development, ensure progress, set up and facilitate project forums. To be successful in this role, you will plan, manage, and execute complex programs and workstreams, identify gaps and solve blockers and lead clear and timely stakeholder engagement along the way.

You’ll get to work with a range of experienced, passionate, and diverse people across the organization and report to the Manager, Project Management, EA Experiences.

Responsibilities

  • Manage large scale cross-functional and global projects, including vendor teams.
  • Develop and maintain project plans and track plan progress including risk mitigation.
  • Set and manage stakeholder expectations throughout the project lifecycle, ensuring clear communication and timely resolution of issues.
  • Mentor team members as part of being a center of excellence for project management.
  • Communicate project status reports to project teams, program owners and leadership staff.
  • Conduct project retrospectives, learnings, and project closures.
  • Work with Business Operations program owners to prioritize and manage work within the product line.
  • Establish and apply best practices and process.

A successful Project Manager has applied knowledge of the following and enjoys flexibility to apply them as required:

  • Project life cycles
  • Project Management standards and practices
  • Using data to build a business case.
  • Project prioritization and backlog management
  • Practice of Consultation
  • Different approaches to project prioritization
  • Agile and Waterfall methodologies
  • Risk and dependency tracking and mitigation.
  • PPM tools and their implementation in our environment

Capabilities

  • Consolidate information and data into recommendations that drive decision making.
  • Focus on delivering successful project outcomes as part of cross-functional project pods.
  • Effectively present to Business Operations Leadership and Extended Leadership team
  • Scope and propose the work needed for new engagements.
  • Proactively offer recommendations for process improvements
  • Stay calm and organized in a fast-paced, high-volume, deadline-driven environment.
  • Be flexible and adaptable to changing business models and organizational structures.
  • Be proactive and solution oriented.
  • Work effectively across multiple global time zones.

Experience

  • Successfully managed multiple large-scale concurrent projects
  • Fluency in business tools such as: Google Suite, Jaas, Smartsheet and Airtable

Ceci ne s’applique pas au Québec.

Compensation And Benefits

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

  • California (depending on location e.g. Los Angeles vs. Sacramento):

º $103,200 – $145,600 USD Annually

  • New York (depending on location e.g. Manhattan vs. Buffalo):

º $92,600 – $145,600 USD Annually

  • Jersey City, NJ :

º $117,300 – $145,600 USD Annually

  • Colorado (depending on location e.g. Denver vs. Colorado Springs):

º $111,800 – $151,800 USD Annually

  • Washington (depending on location e.g. Seattle vs. Spokane):

º $92,600 – $135,600 USD Annually

  • British Columbia (depending on location e.g. Vancouver vs. Victoria):

º $89,300 – $123,000 CAN Annually

Base salary is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

Tagged as: Billing, Business, Business Operations, Business Planning, Collaboration, Communication, Content, Ecosystem, Employee Communications, Leadership, Operations, planning, Project Management, Project Retrospectives, Risk Mitigation, Stakeholder, Stakeholder Engagement, Workforce Planning

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