Manager marketing communications

Job Description: As Marketing and Communications Manager, you will be reporting to our Country Manager. You will develop communications representing Riot and its leadership across owned and earned media. You’ll master Riot’s brand and executive voices and author communications that authentically reflect them. You’ll collaborate with brand management, press and social media teams to share narratives in an authentic, player-focused way. To achieve that, you’ll lead a team of agencies and will constantly work on identifying, planning and executing on those opportunities that will deliver the most impact to both potential and new players, as well as build strong processes to tangibly measure success. Seeing communities grow is your passion and this is what you truly strive for. But fear not, you won’t be alone in this journey. You’ll join a lean but dedicated team of Rioters committed to striving to be the most player-focused game company in the world. You’ll share our prioritization of player experience, challenge convention and bring an intense passion for gaming. You’ll collaborate with teams across the globe with the goal of bringing the best possible experiences to Spanish and Portuguese players. **Responsibilities**: – Responsible for defining Riot’s Social Media and PR strategy for major key beats and execution for Games, Esports and Entertainment, making sure we’re achieving our goals and delivering incredible player experiences across earned channels. – Work closely with the IBIT Brand and Competitive Experience Managers to understand their marketing and comms needs, support their plans in the adequate channels and execute according to their campaign plans. – Collaborate with multiple teams (both regional and global) to create online social media and PR campaigns to drive player engagement. – Lead contractors and/or agencies that will help you achieve success through operational and tactical support. – Lead creative brainstorming processes with internal and external stakeholders for upcoming campaigns and initiatives. – Closely collaborate with other Marketing & Communications leads across Riot to deliver key beats to the IBIT players. – Help prepare spokespeople for media and other public facing opportunities, anticipating questions, issues, and any other potholes. – Monitor performance metrics at a global level to help guide social strategy and improve performance, and allow internal partners to better understand how their campaigns/content performed against internal and external benchmarks. – Keep the team and agencies motivated in order to achieve IBIT’s OKRs. **Required Qualifications**: – 5+ years of experience in marketing, communication at an agency or in-house in the video game, technology, or entertainment industry. – Global or regional experience working at an international HQ or across multiple countries/markets. – Experience with crisis communications and responding to sensitive and rapidly-escalating situations in an assuring manner. – Experience implementing successful marketing & communications campaigns with passionate audiences. – Well versed in writing, with deep experience communicating the unique voices of individual executives and brands. – Experience growing content pipelines (in-house and external/agency). – Fluent in written and verbal English and Spanish, Italian is a plus. – Familiarity with exercising great discretion as it relates to confidential information. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be your role! Riot Games fosters a player and workplace experience that values teamwork embodied by the **Summoner’s Code** and **Community Code**. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of **thriving together** and our ongoing work to build the **most inclusive company in Gaming**. **Our Perks**: – Open paid time off – Medical plans that cover you, your spouse/domestic partner, and children – Life insurance, short-term and long-term disability – Commuting allowance – Play funds so you can broaden and deepen your knowledge of our players and community through games – Wellness/Gym allowance – Daily lunch, snacks and fruit in the office – We will double down on your donations of time and money to nonprofits **Let’s Thrive Together**: Because together we are better If you need assistance or an accommodation for this process due to a disability, please let us know. As Marketing and Communications Manager, you will be reporting to our Country Manager. You will develop communications representing Riot and its leadership across owned and earned media. You’ll master Riot’s brand and executive voices and author communications that authentically reflect them. You’ll collaborate with brand management, press and social media teams to share narratives in an authentic, player-focused way. To achieve that, you’ll lead a team of agencies and will constantly work on identifying, planning and executing on those opportunities that will deliver the most impact to both potential and new players, as well as build strong processes to tangibly measure success. Seeing communities grow is your passion and this is what you truly strive for. But fear not, you won’t be alone in this journey. You’ll join a lean but dedicated team of Rioters committed to striving to be the most player-focused game company in the world. You’ll share our prioritization of player experience, challenge convention and bring an intense passion for gaming. You’ll collaborate with teams across the globe with the goal of bringing the best possible experiences to Spanish and Portuguese players. **Responsibilities**: – Responsible for defining Riot’s Social Media and PR strategy for major key beats and execution for Games, Esports and Entertainment, making sure we’re achieving our goals and delivering incredible player experiences across earned channels. – Work closely with the IBIT Brand and Competitive Experience Managers to understand their marketing and comms needs, support their plans in the adequate channels and execute according to their campaign plans. – Collaborate with multiple teams (both regional and global) to create online social media and PR campaigns to drive player engagement. – Lead contractors and/or agencies that will help you achieve success through operational and tactical support. – Lead creative brainstorming processes with internal and external stakeholders for upcoming campaigns and initiatives. – Closely collaborate with other Marketing & Communications leads across Riot to deliver key beats to the IBIT players. – Help prepare spokespeople for media and other public facing opportunities, anticipating questions, issues, and any other potholes. – Monitor performance metrics at a global level to help guide social strategy and improve performance, and allow internal partners to better understand how their campaigns/content performed against internal and external benchmarks. – Keep the team and agencies motivated in order to achieve IBIT’s OKRs. **Required Qualifications**: – 5+ years of experience in marketing, communication at an agency or in-house in the video game, technology, or entertainment industry. – Global or regional experience working at an international HQ or across multiple countries/markets. – Experience with crisis communications and responding to sensitive and rapidly-escalating situations in an assuring manner. – Experience implementing successful marketing & communications campaigns with passionate audiences. – Well versed in writing, with deep experience communicating the unique voices of individual executives and brands. – Experience growing content pipelines (in-house and external/agency). – Fluent in written and verbal English and Spanish, Italian is a plus. – Familiarity with exercising great discretion as it relates to confidential information. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be your role! Riot Games fosters a player and workplace experience that values teamwork embodied by the **Summoner’s Code** and **Community Code**. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of **thriving together** and our ongoing work to build the **most inclusive company in Gaming**. **Our Perks**: – Open paid time off – Medical plans that cover you, your spouse/domestic partner, and children – Life insurance, short-term and long-term disability – Commuting allowance – Play funds so you can broaden and deepen your knowledge of our players and community through games – Wellness/Gym allowance – Daily lunch, snacks and fruit in the office – We will double down on your donations of time and money to nonprofits **Let’s Thrive Together**: Because together we are better If you need assistance or an accommodation for this process due to a disability, please let us know.

Tagged as: Brainstorming, Brand Management, Communication, Communications, Creative, Crisis Communications, Esports, Leadership, Marketing, Media, planning, Prioritization, Social, Social Media