Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at Click To Reveal Link .

Within the Digital Marketing department, the CRM/Loyalty team is comprised of four functions – E-mail Marketing, Nintendo Switch News, My Nintendo and Nintendo Switch Online. We strive to develop relationships with our consumers through direct-to-consumer communication and other programs that lead to long term consumer engagement and value. Responsibilities of our team include:

  • Strategy, planning and execution of our direct-to-consumer e-mail communications.
  • Content planning and creation for the on-device Nintendo Switch News channel.
  • Management of the My Nintendo program and continuous development of new loyalty initiatives to drive Nintendo Account creation and value.
  • Management of Nintendo Switch Online ongoing operations and driving the program’s business objectives, priorities, and execution.


  • Schedule and maintain content calendars to ensure on time delivery.
  • Collaborate with creatives (copy, design, videos), product managers, localization, legal, QA to drive high quality contents that are on brand, error-free, and in alignment with the strategic direction.
  • Coordinate the content delivery from start to finish.
  • Own your content quality, performance, and timely delivery.
  • Stay on top of new information coming from SME and pivot the course as needed in fast-paced environment.
  • Create mock-ups for legal and stakeholder review.
  • Register contents via CMS.
  • Think strategic to find opportunities to improve KPI and meet business goals.
  • Collaborate with NCL and other regions to support global initiatives.
  • Maintains records of communications/documents related to various active, inactive, and completed cross-departmental projects.
  • Coordinates and works on special projects and other duties as assigned.


  • Minimum 1-3 years of digital content coordination experience
  • Strong organizational and communication skills and a keen eye for details
  • Ability to work effectively in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
  • Excellent PC Skills (Word/Excel/PowerPoint, SharePoint)
  • Working knowledge of at least one CMS platform (such as WordPress, Shopify, Wix, Contentful etc.).
  • Experience with Jira and Confluence preferred.
  • Awareness of Nintendo’s franchises and intellectual properties.
  • Familiarity with Japanese a plus
  • Knowledgeable about creative production process and deliverable specs

Applicants must be legally eligible to work in the United States to be considered (visa sponsorship not available for this role). Relocation assistance is not offered for this role.

This position is HYBRID in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This CONTRACT position has a base pay range of $24 – $34 per hour and is eligible for benefits through the employing agency. Agency benefits may include medical dental and vision, 401(k), basic/supplemental life and AD&D insurance, short- and long-term disability insurance, health and dependent care spending accounts, transportation benefits, employee assistance program, paid sick leave, and up to 6 paid holidays per year. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency and may differ depending on the employing agency partner.


. Recommended Skills

  • Business Planning
  • Communication
  • Confluence
  • Content Management
  • Digital Marketing
  • Direct Marketing

Tagged as: Communications, Content Planning, Design, Digital Marketing, Localization, Management, Operations, Stakeholder Review

Print Job Listing
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgot Password

Job Quick Search