Content Manager

Why PlayStation?

PlayStation isn’t just the Best Place to Play – it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role overview:

The Content Manager, Digital Games Publishing is responsible for managing and communicating the production status of assigned PSN products to ensure the timely submission of assets, pricing, and setup to meet the publisher targeted release date

The successful candidate will be able to work well under pressure and quickly adapt to change.

What you’ll be doing:

• Establish a strategic business relationship with assigned publisher accounts
• Collaborate with multiple groups to ensure an efficient release of digital content
• Communicate and coordinate production timelines, procedural changes, and submission issues
• Lead meetings to assist publishers with their upcoming title releases as well as informing internal partners of these plans
• Monitor the approval status of digital products through evaluation
• Validate the product type and the intended technical execution of the product on the store front by coordinating with the Content Ops store team and developer support
• Review setups, review content descriptors and titles for accuracy as products are transitioned
• Verify the publishers’ product release timing is achievable with current asset submissions timing standards
• Meet with publisher to better understand their business needs related to PSN operations and submission timing
• Accurately input, publish, and maintain content (such as games and demos) for distribution on the PlayStation storefronts using a web-based content management system.
• Create, maintain, and distribute reports/ documentations/ post-mortems to assure proper execution of projects and enhance processes
• Fix submission or store issues and work with Incident Management or Engineering teams on a resolution
• Attend Partner events as SIE representative
• Assist with process and procedure improvements including working with engineering and product teams on new internal and external features.
• Train partners on new features via Q&A sessions, partner events, documentation, partner round tables, etc.
• Lead internal calls

What we’re looking for:

• 3+ years of equivalent work-related experience required
• Demonstrated ability to work across multiple geographies and time zones
• Strong milestone management and production tracking skill set is a must
• Excellent written and verbal communication skills.
• Exceptional business and technical writing skills.
• Attention to detail, organised, disciplined with process and policy focused
• Ability to manage multiple projects and work with multiple internal and external teams.
• Excellent inter-personal skills – Must be able to adapt working style to the personalities and work styles of our partners

Desirable:

• Experience working with content management systems (CMS)
• Experience with media or ecommerce websites is a plus
• High-energy, enthusiasm and a deep interest in and knowledge of video games

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please refer to our for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Tagged as: Business, Content, Content Management, Coordinating, Curiosity, Digital Content, Engineering, Incident Management, Innovation, Operations, Production, Relationship, Technical Writing, Timelines, Verbal Communication Skills