Title – Associate, Accounts Receivable
Location – Hyderabad
We are a global team of creators, storytellers, technologists, experienced originators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.
About EA India – Electronic Arts India, a technology company and video game developer in India, brings together experienced individuals from diverse backgrounds with a shared experience inspiring the world to play. We prioritise your well-being with our great compensation package and benefit programmes, including potential annual performance bonuses and stock awards, and premium healthcare for you and your loved ones. Apart from our global perks and benefits, you can also take advantage of our vibrant and dynamic studio facility which includes relaxation spaces, games, and a cafeteria to refuel and recharge.
About EA Studio/ BU – The CFO organisation comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance.
Hyderabad Controllership supporting North America & Asia is part of a CFO organisation and supports the regional controllership organisation with current team strength of 11 team members.
About role –You will support the Global Finance Operations based in Hyderabad with emphasis on North America retail market by performing collections, deduction management, disputes settlement and cash application for our retail customers.
You will be reporting to Supervisor, Accounts Receivable.
Main Responsibilities Include
You will manage the collection of receivables, incoming deductions, credit memos, processing and validating claims, and disputes settlement. –
You will be responsible for research to verify the validity of deductions for assigned customers is resolved within TAT. –
Provide Service level agreement/Measurement targets for the accounting function. – To perform the month-end close processes –
You will represent EA by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and external partners such as carrier partners. –
Analyse customer’s payment trend to forecast collection for the fiscal month – Reconcile customer accounts and maintain an up-to-date statement of accounts.
Resolve carrier related issues and provide and organise backup data to support claims and bill backs.
Communicate customers the status of open deductions, including requests for repayment of invalid deductions –
Provide backup support for the team member in their absence.
Master’s preferred but not mandatory. Must have bachelor’s degree in commerce/accounting/Finance.
Command over verbal and written English. Domain Knowledge: Collections, deduction management, disputes settlement and cash application for our retail customers.
Experience in Collections and Deductions. At least 1 plus year in similar profile.
Excel (can write advanced macros) Skills: Proficient in MS excel (can perform complex functions),
Shifts: 2.30 p.m. – 11.30 p.m. IST, flexible to extend during month end week for 1 or 2 business days or following business need supporting US hours (PST time zone).
Industry: – IT industry or gaming. or shared services environment.
About Electronic Arts –
Everything we do is designed to inspire the world to play. Through our modern games, services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits programme, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to succeed in both work and life.