The Japanese Communication Support Assistant Manager will mainly support internal cross-functional teams in communicating with their counterparts at Square Enix Japan but will also work with the merchandise team to support their merchandise events. Position contingent upon experience.


Provide Japanese-English bilingual communications support with accurate translations and interpretations from Japanese to English and vice versa while working with the marketing and PR teams to ensure tasked projects progress in a smooth and timely manner.

Translation assignments include but are not limited to, emails, meeting agendas, notes, product evaluations, marketing materials, and PR materials.

Interpretation assignments include but are not limited to, internal/external meetings, conference calls, press conferences, developer interviews, and panel discussions.

Work as a trusted liaison for all regions, providing cultural insight to help teams gain a better understanding of regional strategic differences.

Support onsite operations for Square Enix America events including but not limited to merchandise trade/consumer shows.

Assist with PO processing and invoice tracking.

Assist with keeping internal tracking documents and communications up to date.

Other related duties as required.


Japanese and English fluency in business and professional settings with excellent bilingual spoken, written, and interpersonal communication skills.

Acute attention to accuracy and detail in delivering high-quality results under tight deadlines.

Highly organized, efficient, and productive with the ability to multi-task and maintain a heavy workload on an ongoing basis in a fast-paced environment.

Ability to work effectively in a collaborative team environment working towards common goals.

Flexibility and willingness to independently navigate areas of unfamiliarity (i.e., takes initiative and works well with little supervision).

Ability to maintain strict confidentiality with privileged information.

Strong word processing and other computer skills.

Positive and willing to take on new opportunities and challenges with energy and enthusiasm.

Willing to work outside traditional work hours to communicate with personnel in different time zones and support events.

Willing to travel frequently both domestically and internationally to support events and meetings.

Education, Knowledge, and Experience:

Bachelor’s degree or equivalent combination of education and work experience.

Japanese and English fluency, both spoken and written, in business and professional settings.

At least a year of professional translation and interpretation experience is a plus.

Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)

Previous experience translating with CAT (computer-assisted translation) tools is a plus.

Supervisory Responsibility:

This position has no supervisory responsibilities.


This position requires travel (domestically and internationally).


100% Medical, Dental, and Vision coverage- with the option to add a spouse/domestic partner and children at 2% of the premium.

Medical FSA (Flexible Spending Account) and Dependent Care FSA (Flexible Spending Account) to help pay for medical expenses, childcare, or adult care expenses with pre-tax dollars.

Wellness programs- mental health resources, counseling, financial well-being, support for future moms, a 24/7 Employee Assistance Program hotline, and much more.

Generous leave- from the start you can earn up to 25 days of PTO, we observe 13 major holidays and provide job-protected leave for life’s unexpected moments.

401K auto-enrollment and employer-match contribution.

Be among the first to get copies of every game title, plus receive generous discounts on thousands of games in our library.

Refer our next new team member and receive a $1000 bonus.

Annual Salary Range: $60,000 – $85,000 base

Recommended Skills

  • Agenda Development
  • Communication
  • Confidentiality
  • Coordinating
  • Hardworking And Dedicated
  • Interpersonal Communications

Tagged as: Assisted Translation, Business, Communication, Communications, Enthusiasm, Marketing, marketing materials, Microsoft Office, Operations, Supervision, Translations, word processing

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