1. Work on the assigned process and support team following the process requirement. 2. You will provide excellent customer service to our partners and suppliers to resolve their queries to fix the issues. 3. Address help desk queries and resolutions following requests within the agreed Service level agreement. 4. Look for opportunities in cleaning the aged items by working with different teams to keep the records up to date. 5. Experience in Non-speaking English language countries AP processes, also understanding different tax concepts of multiple countries. Especially for Canada region taxes. 6. Deliver internal set defined targets on publishing monthly Dashboards, Productivity, and Accuracy. 7. Work with IT on the system issues & change requests to ensure the relevant testing is done before moving the fix to Prod. 8. Guide and train new team members to meet the learning curve 9. Adept in publishing the quarterly metric and documenting the process change promptly. 10. You will create and amend vendor records by verifying the vendor information against the provided documents. 11. You will process vendor payments, and employee payments using different forms of payment methods (eg: Wire, Check, ACH). 12. Experience issuing manual payments using the bank website will be an added advantage to us. 13. Working on Payment rejections and reissuing the payments to vendors. 14. Have experience in AP Month end close activities and working on AP-GL reconciliations, help us. 15. Work with us, the Vendors, or partners in resolving the open credits or aged transactions. Experience : Bachelor s degree in accounting or business Administration. 3 – 5 years of experience in Accounts Payable process and experience of 2 – 3 years in Payments, VM activities & help desk queries. Hands-on experience with R12 preferred & remote transition. Intermediate

Tagged as: Accounting, Accounts Payable, Business Administration, Customer Service, English Language, Help Desk, Learning Curve, Service Level

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